Join the World Famous ZipCity Team

ZIPCITY and its employees work together to run and promote the World’s first immersive urban zipline attraction. We are constantly looking to grow our team with enthusiastic and diligent team members.

Operations Specialist

Ensure that all customers and staff are engaged and operating in a safe and fun environment…

5 Years
Competitive
Cotai, Macau

Operations Specialist

Description

Provide exceptional retail environment and performance in terms of cleanliness and appearance, sales, services, customer experience, efficiency, safety, professionalism and knowledge of the company’s policies and products.

Provide outstanding customer service in the following aspects:

Serve customers by ticketing service, bookings and recommend company products.
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greet and receive customers in a welcoming and friendly manner.
Respond to customers’questions and enquiries in store, online or at phone in a timely and accurate way.
Proactively seek what customers want and listen to customers’ needs.
Direct customers by escorting them to counters, signing table and pre-flight room.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Process the digital withdrawn of photos and videos to customers after disembark.
Drive sales in merchandise purchase and packaged tickets with merchandise.
Assist with inventory, receiving and stocking merchandise.
Assist with store cleanliness, decorations, visual and audio management.

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Retail Services Representatives

Provide exceptional retail environment and performance in terms of cleanliness and appearan…

5 Years
Cotai, Macau

Retail Services Representatives

Provide outstanding customer service in the following aspects:

Serve customers by ticketing service, bookings and recommend company products.
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greet and receive customers in a welcoming and friendly manner.
Respond to customers’questions and enquiries in store, online or at phone in a timely and accurate way.
Proactively seek what customers want and listen to customers’ needs.
Direct customers by escorting them to counters, signing table and pre-flight room.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Process the digital withdrawn of photos and videos to customers after disembark.
Drive sales in merchandise purchase and packaged tickets with merchandise.
Assist with inventory, receiving and stocking merchandise.
Assist with store cleanliness, decorations, visual and audio management.

APPLY NOW

Sales Manager

Sales manager job responsibilities include: Create and execute effective sales and B2B mark…

5 Years
Cotai, Macau

Sales Manager

Provide outstanding customer service in the following aspects:

Serve customers by ticketing service, bookings and recommend company products.
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greet and receive customers in a welcoming and friendly manner.
Respond to customers’questions and enquiries in store, online or at phone in a timely and accurate way.
Proactively seek what customers want and listen to customers’ needs.
Direct customers by escorting them to counters, signing table and pre-flight room.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Help customers in gearing up and guides them to the zipline platform with product-narration throughout the process.
Process the digital withdrawn of photos and videos to customers after disembark.
Drive sales in merchandise purchase and packaged tickets with merchandise.
Assist with inventory, receiving and stocking merchandise.
Assist with store cleanliness, decorations, visual and audio management.

APPLY NOW